Transforming Roadside Assistance with AI

Urgently is reimagining mobility itself—using AI, machine learning, and real-time data to turn roadside assistance into a predictive, proactive, and seamless experience.

Together with the world’s leading automakers, fleets, and insurers, we’re building a connected ecosystem that keeps drivers safe and on the move.

Our Mission

To keep drivers safe, reduce disruptions, and ensure their journey stays on track.

Mission-Driven

We're committed to revolutionizing roadside assistance through cutting-edge AI technology, making help faster and more reliable for everyone.

Innovation First

We continuously push the boundaries of what's possible, developing breakthrough AI solutions that transform the industry landscape.

Urgently pioneered the use of AI in 2010 to transform roadside assistance into a reliable, customer-centric industry. We seamlessly improved the customer experience by reducing wait times during emergency situations.

Customer Centric

Every decision we make is guided by our commitment to improving the customer experience and reducing wait times in emergency situations.

Reliability

We engineer dependable solutions that support our partners in delivering excellence 24/7.

Our Success by the Numbers

Our platform's reach and reliability speak for themselves

^as of September 30, 2025

3500

+

Daily Service Requests^
10M+ Since Inception

150

+

Partner Companies^

99.5

%

System Uptime^

500

Daily Service Requests
50M+ Since Inception

500

+

Partner Companies

99.5

%

System Uptime

Our Story

Urgently began in response to the first-hand frustrations and inefficiencies of experiencing a roadside emergency. Our founders recognized that, at a time when cars were becoming smarter, there was a lack of technological advancements to assist with breakdowns.

Today, the Urgently platform uses AI to predict, power, and resolve millions of roadside requests annually. We don’t simply respond to emergencies – we anticipate them to ensure speed and efficiency.

Innovation Hub

With teams across multiple North America, we're developing a platform to understand local markets and leverage data to deliver the best service everywhere we operate.

Our Team

Bringing together the brightest minds in AI, automotive, and customer service

^as of September 30, 2025

500

+

Leadership Team^

Seasoned executives with decades of experience in technology, automotive, and customer service industries.

100

+

Software and AI Engineers^

World-class software and machine learning experts developing the next generation of predictive roadside assistance technology.

100

+

Operations Specialists^

Industry veterans who understand the complexities of roadside assistance and emergency response.

Ready to Transform Your Operations?

Discover how our AI-powered platform can revolutionize your roadside assistance operations with intelligent automation