Roadside Assistance, Reinvented
Urgently provides reliable, transparent, on-demand roadside assistance 24/7/365. Our nationwide network of service vehicles and roadside assistance professionals is here to help you get back on the road.
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Urgently
Roadside Assistance
Services
Roadside assistance includes automotive services that can be performed when your vehicle breaks down on the side of the road. Today Urgently offers jump start, tire change, emergency fuel delivery, and automotive lockout roadside assistance services, in addition to winch and tow services.
Anytime, anywhere
No membership required
Hassle-free payments
You're our stakeholder
Trusted service providers
Let loved ones know you're safe
About Urgently
Urgently keeps vehicles and people moving by delivering safe, innovative, and exceptional mobility assistance experiences. Our digitally native software platform combines location-based services, real-time data, AI and machine-to-machine communication to power roadside assistance solutions for leading brands across automotive, insurance, telematics and other transportation-focused verticals. Urgently fulfills the demand for connected roadside assistance services, enabling our partners to deliver exceptional user experiences that drive high customer satisfaction and loyalty. With more than 50 operating partners and an estimated Service Provider Professional Network of 80,000+, Urgently delivers innovative, transparent and exceptional connected mobility assistance experiences on a global scale.
How it works
Get reliable and transparent assistance for your vehicle in just a few taps.
Request Assistance in Just a Tap
Signal for help through our easy online app - we'll even digitally pinpoint your location.
Urgently Does the Heavy Lifting
The Urgently platform will search our nationwide network of trusted Service Providers, and assign a qualified local roadside assistance or towing professional to help.
Your Smartphone is Mission Control
Get updates via text and watch in real-time as your Service Provider comes to you. In just a tap, call your Service Provider or chat with an Urgently representative if you need additional assistance.
Get Back on the Road
Quality roadside service gets your vehicle back on the road when possible. When the situation is a little sticker, we'll tow your vehicle to a nearby shop for service.
No membership required. Click Get Help Now below for service only, or click to learn more about service and membership offerings.
Where Urgently Works
Tap into our nationwide network of roadside assistance and towing professionals anywhere in the United States - including Alaska, Hawaii, and Puerto Rico.
What people have been saying
It was fast and simple to get help when needed. I was back on the road within 39 minutes from the time I requested service. Thank you again.
First let start by saying the best customer service for your roadside assistance out there bar none… the Uber of roadside assistance. I didn't have to tell them anything about where I am. They had all the info, just needed a credit card # and Bam.
Easy to use, service is quick and you see the tow truck coming on map. Great customer service!
Frequently
Roadside Assistance
questions
Urgently does not require membership to receive service. Just click 'Get Help Now' from any page on our website, and you can request and purchase just the service you need.
We do offer a membership if you're interested - and you can receive a discount when adding a membership on to today's service. (Note: The Urgently Membership is designed as a coverage program for future roadside assistance or towing needs, and may not be used to satisfy a service need that existed prior to enrollment unless purchased with ExpressPass.)
Urgently provides fair, transparent, pricing displayed upfront. Prices may vary based on the specifics of your service, but roadside assistance services typically start at $75, and towing starts at $99. There are no hidden fees - and we won't sell your data to marketers.
To get started, click on ‘Get Help Now!’ above. You can request roadside assistance or towing services for your disabled vehicle with any internet-connected device.
1. Choose the appropriate service from the menu.
Need help selecting a service type? Click here for a description of each service type and tips on when to choose each.
2. Enter your information, including your name and phone number, and the make and model of the vehicle that needs servicing.
3. Click ‘OK’, and Urgently will ask for permission to use your location to pinpoint the disablement location. If you do not have location services enabled, you can type in the address of the disablement location.
4. Review the information on the confirmation page, and edit if necessary.
5. Pay for your service with any credit or debit card in the secure mobile checkout.
6. Click ‘Next’, and your service request will be submitted to Urgently. Our platform will find a local available and qualified service provider.
7. Look for a text message with an ETA, and then watch your provider approach in real time. You'll receive your tracking link via text message, can can share this link with trusted friends and family to monitor your service as well.
8. For additional help with your service, respond by text to chat with Urgently’s Customer Solutions Center. We're here 24/7/365.
The Urgently team's commitment to and creativity in transforming roadside assistance - and leading the development of the future of mobility assistance - is what has allowed us to rapidly innovate, delivering better experiences for customers and partners across the globe.
Urgently Services
24/7/365 roadside help is available from reliable local professionals.
Urgently Membership Bundle
The Urgently Membership provides year-round access to our world-class service, plus additional benefits including road hazard coverage, trip interruption protection, and a convenient ride home when you need a tow. Add the annual membership to your service today to get a discount on both!
Just a one-time thing?
Looking for future coverage?
The Best of Both Worlds
